Tag: voice analytics

One line of the Spring Venture Group mission statement declares our commitment to delivering world-class customer experiences in every interaction. This is a bold goal and one that we do not take lightly. How does this translate into reality? What ...
Read More

Data Scientist Ashleigh Bynum explains how data teams should identify talent and collaborate in ways that leverage past experience By Ashleigh Bynum When many people think of technology departments, they picture fairly traditional limitations in terms of backgrounds: coding, information ...
Read More

Micah Melling, director of data science, outlines the traits leaders of data science teams should maintain to inspire growth and innovation. By Micah Melling Spring Venture Group is incredibly open to original ideas and innovations. Even when I first started ...
Read More

Kerry Uhlenhake is a sales analyst at Spring Venture Group. In this role, he helps facilitate open lines of communication between sales and data to help initiate transparency between both teams. By Kerry Uhlenhake I have held many sales jobs ...
Read More

This is part three of a three-part series on how SVG creates the complete sales expert. To read part one, head here; part two here. According to many of our sales agents, what they enjoy most about being an inside ...
Read More

This is part two of a three-part series on how SVG creates the complete sales expert. To read part one, please click here. At Spring Venture Group, we promote a culture of support—one designed to help our agents continue to ...
Read More

At Spring Venture Group, we believe that building a complete sales expert is more than just providing a script and walking away. We’ve developed an in-depth training program to get you started in your career, an exciting commission/incentive plan to ...
Read More

CMO, Alex Allen shares his thoughts on creativity as a competitive advantage By Alex Allen Many companies often view data science as a purely mathematical process. A common misconception is that data science is simply a team putting information into ...
Read More

Pushy. Aggressive. Loud. Fast-talking. These salesperson stereotypes are something you've likely encountered before. But just because it’s a stereotype—doesn’t make it a rule. Whether these traits describe you exactly, or you’re the polar opposite, we can help you become a ...
Read More

Sales? Me? Sales isn’t for me. I don’t have what it takes. I’m not that competitive. I don’t handle rejection well, either. I don’t want to be thrown to the wolves! I don’t even have any experience! Have you had ...
Read More

ABC—Always. Be. Closing. If you know classic sales techniques, you’ve likely heard this phrase before. Made famous in the 1992 play-turned-movie “Glengarry Glen Ross,” Alec Baldwin (as hot-shot sales motivator Glengarry) uses fear and intimidation to whip a group of ...
Read More

As one of the leading sales and technology companies in Kansas City, our team at Spring Venture Group prides itself on staying cutting edge. We’ve taken the traditional, outdated process of hiring employees and modernized it to fit our needs ...
Read More

Paul Duong is the behind-the-scenes of SVG. He breaks things just to put them back together—all while making everyone’s job a little bit easier. OK, so *what* do you do? Basically, I analyze interactions in customer service calls in order ...
Read More

This month we met with Matt Lowe to discuss his experience helping health and finance brands tell their stories. What do you do here? Essentially, I make sure every story we tell reflects all the awesome stuff we’re doing at ...
Read More

Employee benefits: Which perks really matter to employees? Ping pong. Happy hours. Bring-your-dog-to-work days. Work perks have been a big topic of discussion for employers since the startup boom began almost a decade ago. And now that unemployment rates are ...
Read More

This October, we met up with the world’s least spooky—but probably the world’s nicest—person: Sales Recruiter Kelsey Price. So … what do you do? Well, I basically recruit and find new sales professionals that will fit in perfectly here at ...
Read More

Spring Venture Group has partnered with Pareto Health and Wellness Centers to offer employees a new, unique healthcare experience for all their primary-care needs. This partnership will provide employees and their family members who are insured through Spring Venture Group ...
Read More

How to nail an interview at Spring Venture Group Getting an interview is an incredible feeling. Your first reaction is probably joy and excitement—but may feel more like fear or anxiety the closer it gets. The good news is, we’ve ...
Read More

How to keep in touch with great candidates you didn’t hire Losing a great candidate is never an easy situation for recruiters. Sometimes you may find yourself with a handful of awesome candidates, but only one role to fill. Sometimes ...
Read More

Creating a seasonal marketing campaign that works In pretty much every industry, seasons and holidays play a role in shaping and implementing a marketing strategy. Whether you’re ramping up your marketing during Thanksgiving or Tax Day, or during more industry-specific ...
Read More