For this month’s Inside SVG, we met with SMQ Sales Manager, Adam Carlson about his new role, his alter-ego Doug, and his ongoing travel quest: seeing every baseball stadium in the US.
What is your title at SVG?
I am the Sales Manager for Senior Market Quotes.
What’s your favorite part of your job?
I became the first Sales Manager for SMQ recently, but so far my favorite part has been watching the growth of all our new agents. Before being a manager, I only evaluated my own growth. Now, I get to see a dozen agents grow in different ways. SMQ has expanded so rapidly and I’m really proud of them.
How do you believe you positively impact SVG?
I’ve worked at a lot of different places and had many different managers, so I’ve been able to learn from the good and bad qualities of previous managers to help mold my managerial style. I’ve been in the shoes of the agents, so I understand what they need and don’t need during the highs and lows of sales.
What has SVG taught you about yourself?
SVG has taught me how to be self-aware. I’ve been here four years and early on, I was financially driven and that was my motive, but now I want to develop in terms of leadership and be more career-driven. I love being in a position to help others develop.
We’ve heard you have a strange nickname, what is it?
Any version of the name “Doug”. I grew up in Nebraska and went to college in Nebraska and there was some sort of fad that instead of people saying “what’s up, dog?” it was “what’s up, Doug?” So it was a slang/slur of that sound. Then, while in training here at SVG, I said that to our Training Manager Zach Winkler at the time and he responded with “what’s up, Douglas?”, so he knew the phrase too! After that, he continuously called me “Doug”, “Douglas”, or “Dougie”. Now, most SVG’ers don’t even call me Adam.
What’s something you’re passionate about outside of work?
Sports and family. And in some ways, it has combined. My dad is one of the most notable high school basketball coaches in Nebraska. He’s approaching his 500th win! During my breaks from SVG I go back to where I grew up in Spencer, NE and helped my dad coach his team. When I can’t travel home, I help my dad watch film and strategize with him remotely. I also love to travel, but have yet to go overseas. I want to check off all the big cities in the US and see every professional baseball stadium! I’ve crossed off most!
Let’s play the game “two truths and a lie”. GO!
– Have hit a hole-in-one playing golf
– Have gone skydiving
– Have closed a client in Japanese
*Answer at the end of the article.
What’s a piece of advice that you live by?
“People don’t mind negatives, they mind surprises.” I believe in being a genuine, authentic person both inside and outside the office. I’ve taken that mentality and applied it to my transition into a manager. I want to be transparent with those I manage.
If you could be any animal? A flying squirrel
Only thing to eat for the rest of your life? Nebraska corn on the cob
Favorite book? Rich Dad, Poor Dad
Favorite sports team? Nebraska Cornhuskers
Last song you listened to? “Nothin’ But a G Thang” by Dr. Dre and Snoop Dogg
Most random item in your desk? Nerf gun darts
Favorite spot in KC? The Jacobson
*Adam’s lie: has gone skydiving. It’s another item on his Bucket List! Adam hopes to cross skydiving off his list soon