Companies experiencing rapid growth are bound to encounter at least minimal systemic stressors. Decreased employee engagement, unrecognized accomplishments, and diminishing communication are all potential pitfalls of a growing employee number.
Our leadership preempted these issues by partnering with Chicago-based HighGround in the development of an employee engagement system, Springboard.
The system’s most popular feature, a badge-granting process, allows employees to give one another shout-outs based on things they've done. According to Erin Guenther, Director of Implementation at Highground, over 70% of our employees log in monthly to Springboard, resulting in over 2,000 badges given since the March 2014 launch. This percentage is, “higher than the average we see from our clients as a whole and significantly higher than the industry average for SaaS platforms,” says Guenther.
Once a badge is given, people can comment on and like the post in a style similar to social media platforms like Facebook.
Our staff has been quick to adapt to new features launched by the Highground team. Recently, a custom badge creation tool came into play that allows employees to develop custom badges and names for specific situations.
See your friend working through a tough problem no matter what gets in their way? Honey Badger. Notice an employee is having a great day of sales? Pull out the Hammertime badge. Find one of your team members in their office super early getting the job done? Give them the Early Bird badge.
Managers are able to give credits to employees along with a badge which can be used to purchase gift cards from vendors such as Amazon, Best Buy, and Zappos. Employee purchases to this point have included clothing, sports gear, and even larger things like a new laptop.
We look forward to continuing the partnership we’ve built with Highground and will continue to pursue innovation in everything we do.